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Privacy notice
Last updated 30 October 2026
Who I am
Franc Wine is the trading name of Martial Chaput, a sole trader based in Eastbourne, East Sussex, UK. I’m the controller of the personal data described here, and I handle every data protection question myself.
| Detail | Value |
|---|---|
| Name | Martial Chaput, trading as Franc Wine |
| [email protected] | |
| Post | 106 Royal Parade, Eastbourne, BN22 7AD, UK |
| Phone | +44 7307 687790 |
This notice covers francwine.co, enquiries sent to me, and the work I do for clients. I follow UK data protection law (UK GDPR, the Data Protection Act 2018 and the Data (Use and Access) Act 2025). Because I work with wineries and suppliers in France and elsewhere in Europe, I also follow the EU GDPR for people in the EU.
The data I collect
| Type | What it includes | Where it comes from |
|---|---|---|
| Enquiry data | Your name, email, business type, website and message | The contact form or your email to me |
| Client data | Contact details, invoices, project notes and correspondence | Working together |
| Business contact data | Names, job titles and work email addresses of people at wineries and suppliers | Company websites, LinkedIn and trade directories |
| Technical data | Your IP address and browser details, held briefly for security | Your visit to francwine.co |
| Analytics data | Pages you visit, how you found the site, your approximate location and device type, and whether you sent an enquiry, linked to a random identifier in a cookie | Your visit to francwine.co, only if you accept analytics cookies |
I collect only what I need to reply to you, do the work and run my business.
I use Claude, an AI assistant made by Anthropic, to help me draft replies, prepare audits and proposals, and analyse the marketing data I work with for clients. My account is set so my conversations are excluded from model training, and I check and finish everything Claude helps with before it reaches you.
How I use it, and my lawful basis
| Purpose | Lawful basis |
|---|---|
| Replying to your enquiry | Legitimate interests: answering questions about my services |
| Delivering work you’ve hired me for | Contract |
| Invoicing and keeping accounts | Legal obligation |
| Contacting businesses that may benefit from my services | Legitimate interests: direct marketing to businesses |
| Keeping the website secure | Legitimate interests: protecting the site and its visitors |
| Measuring how the website is used with Google Analytics | Consent, given through the cookie banner. You can withdraw it at any time |
Where I contact a business about my services, every message offers a simple way to ask me to stop, and I act on it straight away.
Cookies and analytics
francwine.co uses Google Analytics cookies only if you accept them in the cookie banner, and never uses advertising cookies. You can change your choice at any time with the Cookie settings link at the bottom of every page. The cookie notice lists each cookie, what it does and how long it lasts, and explains how I also count visits without cookies.
Who I share data with
I use a small number of trusted providers to run the website and my business. Each one handles data on my instructions only.
| Provider | What they do | Location |
|---|---|---|
| Cloudflare | Hosts the website and protects it from attacks | UK, EU and US |
| Resend | Delivers contact form messages to my inbox | US |
| Google Workspace | Stores my business email and documents | EU, UK and US |
| Google Analytics | Measures how the website is used, if you accept analytics cookies | EU and US |
| Intuit QuickBooks | Invoicing and bookkeeping | UK and US |
| Anthropic (Claude) | The AI assistant I use to help draft replies, prepare audits and proposals, and analyse marketing data. My account is set so my conversations are excluded from model training | US |
I share data with authorities only where the law requires it.
International transfers
Some providers store data in the US. Where they do, the transfer is protected by the UK and EU adequacy arrangements for the US (the Data Privacy Framework and the UK extension to it) or by standard contractual clauses approved by the UK and EU authorities.
How long I keep data
| Data | Kept for |
|---|---|
| Enquiries that don’t lead to work | 2 years from our last contact |
| Client records and invoices | 6 years after the end of the tax year, as UK tax law requires |
| Business contact data | Until you ask me to stop, or 2 years after it’s last useful |
| Security logs | A few days, as set by Cloudflare |
| Google Analytics data about individual visitors | 14 months, then deleted automatically |
| Your cookie choice | 6 months in your browser, then the banner asks again |
Your rights
You can ask me to:
- give you a copy of the data I hold about you
- correct anything that’s wrong
- delete your data
- limit how I use it
- send it to you or another organisation in a portable format
- stop using it for direct marketing, or for any purpose based on legitimate interests
Email [email protected] to use any of these rights. I’ll reply within one month, and there’s no charge. If I need to confirm your identity or clarify your request, the one-month period starts again once I have what I need, and I’ll tell you when that happens.
Complaints
If you’re unhappy with how I’ve handled your data, please tell me first. My data protection complaints policy explains how. I’ll acknowledge your complaint within 30 days and keep you updated until it’s resolved.
You can also complain to the regulator at any time:
- UK: Information Commissioner’s Office, ico.org.uk, 0303 123 1113
- France: Commission Nationale de l’Informatique et des Libertés, cnil.fr
- Elsewhere in the EU: the data protection authority in the country where you live or work
Changes to this notice
I update this notice when my services or the law change. The date at the top shows the latest version.